Lotus warrants that within one (1) year from the date of sale, its products will be reasonably free from defects when properly handled and fabricated, and when used under normal conditions and in compliance with applicable manufacturing specifications.
In the event that manufacturing defects occur during the warranty period, Lotus’s liability is limited to the replacement of defective sheets or reimbursement of the cost of such sheets.
Clients are advised to inspect products thoroughly prior to installation. Lotus’s warranty will not cover defects and non-compliance arising from, or otherwise attributable to, any other causes, including but not limited to:
For any warranty service, please contact your local representative with details of the product and the issue encountered. Proof of purchase and a detailed description of the defect will be required.
Routine Care
To clean the surface, use a damp cloth or sponge and a mild soap or detergent. Rinse thoroughly with warm water and wipe dry.
Difficult stains such as coffee or tea can be removed using a mild household cleaner/detergent and a soft bristled brush, repeating as necessary.
Warning
Prolonged exposure of the laminate surface to bleach will cause discoloration. Hot pans and heat-producing appliances (such as electric skillets), when set directly upon countertops, could irreversibly damage the surface. Always use a heat shield, hot pad or trivet.
A few notes of caution
